Tuesday, November 5, 2013

Ryanair to introduce allocated seating

The low-cost airline announced the move following complaints from passengers who are fed up with queuing at the departure gate to get the best seats, or to ensure they sit next to other members of their travelling party.
Anyone wishing to choose their own seat must pay £5 per person per flight, or else they will be assigned one by the airline free of charge. Currently passengers with Ryanair can reserve a seat, but only at a cost of £10 per flight.
"This return to allocated seating is Ryanair’s response to the enormous demand from our customers in recent weeks via Ryanair’s “Tell MOL” customer feedback initiative,” it said in a statement.
“Ryanair’s decision to launch fully allocated seating is also part of the airline’s commitment to listen to its customers.”

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