Thousands of passengers have been left stranded at the UK’s major
airports after technical problems at the air traffic control centre
which resulted in hundreds of flight delays and cancellations.
The problems at National Air Traffic Services’ (Nats) control centre
in Swanwick, Hampshire, have resulted in delays of up to two hours and a
fifth of flights being cancelled at Heathrow, Stansted and Gatwick
airports.
NATS air traffic control said in a statement: “Due to a technical
problem at Swanwick we are currently experiencing some difficulty
switching from night-time to daytime operation.
“At night, when it’s quiet, we can combine sectors of airspace. When
it gets busy in the daytime we split the sectors out again. The voice
communications system is configured to enable this to happen.
“We experienced a technical problem in the early hours of this
morning, which means that it hasn’t been possible to reconfigure the
voice communications system to split out the sectors for the busier
daytime traffic in some areas of the UK en route airspace.
“Engineers are working to rectify the problem as soon as possible,
but this is resulting in some delays. Safety has not been compromised at
any time, and we sincerely apologise for any inconvenience being caused
to passengers.”
The issue has also affected UK-bound flights from Ireland and Europe.
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